Contacting Support

    (U.S. Customers)

    Customers located in the United States have a wide variety of options to help you get the information you need. If you are located outside of the United States, please contact your local distributor for support.

    The Pulse Microsystems Community

    Registered users have access to the Pulse Microsystems online community. The Pulse community is your source for everything related to your software. Exchange ideas and information with other Pulse users around the world in one of our many forums, get news tips and information on how to make the most of your software, download free designs and keep up to date with the latest software maintenance release. Click here to visit the community.


    Contacting Support

    Please visit https://help.hic.us/home to submit your problem tickets. Also please include a detailed description of the problem including any sample files that demonstrate the problem.


    Contacting Support by Phone

    Issues with the software can also be reported by calling toll free +1 800-394-4426 and choose the option for software support.






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